Shipping policy
Shipping Policy
At FanLair, we strive to deliver your order as quickly and safely as possible.
Processing Time
- All orders are processed within 1–2 business days after payment is confirmed.
- Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
- Standard delivery typically takes 3–5 business days.
- Depending on your location, shipping times may vary.
Delays
While we aim to deliver every order within 3–5 business days, unforeseen circumstances such as weather conditions, courier delays, high order volumes, or public holidays may affect delivery times.
In such cases, delivery may take up to a maximum of 10 business days.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email or SMS (where applicable) so you can monitor your shipment.
Incorrect Address
Please ensure that your shipping address is accurate before placing your order. FanLair is not responsible for delays or failed deliveries caused by incorrect or incomplete address details provided by the customer.
Contact Us
If your order has not arrived within 10 business days of dispatch, please contact our customer support team, and we will be happy to assist you.